Corso Umberto, 226 98039 Taormina ME

Phone: 0942 628679
P.Iva: 03212900835​

100% made in Italy


Terms & conditions

Terms & Conditions


These Terms and Conditions of Sale for the purchase of products DIEFFE carried out remotely via the internet at, belonging to Dieffe Francesca Cacciola, based in Rome, Via G. A. Resti 63.


The contracts for the sale of products on the Web Site shall be considered concluded at the time of the receipt of the purchase order placed by the Buyer to the Supplier and the latter accepts it.

The contract is considered completed and effective between the parties only with the execution of the order and the issue of the invoice, having the opportunity the Supplier, up to that time to reject the order. The sales invoice will be issued in paper form and inserted inside the package containing the products ordered


The Customer shall, before submitting the purchase order, to read carefully terms and conditions of sale. The forwarding of the purchase involves their full knowledge and acceptance.


By placing an order online, the customer sends to the Supplier an offer to purchase the product and / or products in the cart. When the customer places an order online for the products he inserted into the cart, agrees to buy them at the price and terms set out in these General Conditions of Sale.


The customer can make the due payment by choosing one of the following methods listed.

Payment by credit card: if the consumer wishes to pay by credit card, he may use the procedure of payment with PayPal, appropriate to ensure the confidentiality of the data provided by the customers. For any further information and legal agreements, please refer to the Client, please visit

Payment by bank transfer: IBAN IT94H0306234210000001329539


In case of total or partial non-payment of the purchase price of the goods, the Supplier reserves the right to declare pursuant to and by effect of art. 1456 of the Civil Code terminated this contract by sending a written notice to the email address of the customer.


For everything not expressly provided in this agreementrules shall apply of Italian law.


The Supplier ships with the formula DDP (Delivery Duty Paid) in EC countries, so in these destinations, goods will arrive directly at the place of delivery specified without having to pay additional amounts with respect to the amount already paid at the time of placing the order formulation . For all other countries, formula is used DDU (Delivery Duty Unpaid), then the courier might come with a separate invoice with which requires the payment of duties and taxes charged by local authorities. Purchaser who resides in a country not part of the EC is advisable to inquire about the local taxes and duties, before place an order to the supplier.


The Supplier warrants products against theft and accidental damage upon delivery to the carrier until the moment they arrive at their destination. The Supplier , therefore, is not required to replace or to accredit material tampered with, damaged or lost during shipping.


All sales prices of the products shown within this website are quoted in Euros (€) and are offered to the public pursuant to art. 1336 cc, inclusive of VAT and all other taxes.


The Supplier warrants through the electronic system used processing and delivery of orders without delay. If an order exceeds the amount present in the warehouse, the Supplier by e-mail, will make known to the Purchaser if the property is no longer bookable or alternatively what are the waiting time to get well chosen,asking whether it will confirm the order or not. The computer system of the Supplier as soon as possible confirms the registration of the order by sending you a confirmation email, which does not produce any legal obligation, it is a simple summary of the order.


The Supplier will not liable for problems caused by force majeure, in the case fails to execute the order within the time stipulated in the contract. The Supplier shall not be liable to the Buyer, except in cases of willful misconduct or gross negligence, for outages or malfunctions associated with the use of the Internet outside of its control or its sub-contractors. The Supplier will not be liable for any damages, losses and costs incurred by Buyer as a result of breach of contract for reasons not attributable to him, the Buyer shall only be entitled to a refund of the price paid. The Supplier assumes no responsibility for any fraudulent or illegal use that may be made by any third party, credit card, upon payment of the products purchased, if he proves that he took all reasonable care possible at the time and according to ordinary diligence.


The Supplier grants to Buyer the right-returnable for size or for any defect still within the same article. To get the exchange of goods the Buyer is required to send an e-mail to always within 10 (ten) working days from the day of receipt.

The Supplier shall bear only the expenses necessary to send the product that is asked in return.

The Supplier reserves the right to request photographic evidence before authorizing return or exchange products for allegedly defect. We do not accept exchanges or returns of products that have been tampered with, worn, washed or otherwise altered.

Buyer will be responsible to ensure the transport of the goods returned for exchange, in the event of theft or loss of the goods will not be refunded. We do not accept returns of sale items or items made ​​to measure.

The Purchaser to exercise the right of withdrawal must :

A) send , within ten (10) working days from the date of signing the order note or the date of receipt of the goods to the seller, written notice of termination by registered letter with acknowledgment of receipt. The notice may be sent, within the same term, by telegram, telex, e-mail and fax, provided that it is confirmed by registered letter with acknowledgment of receipt within forty-eight hours ;

B) send to the seller within ten (10) working days from the date of receipt of the goods; the product purchased suitably protected and packed in its original packaging, accompanied by all any accessories, documentation and user manuals. The identification card and labels, if any, must be still attached to the products at the time of return.

Essential condition for the exercise of the withdrawal right is the substantial integrity of the products returned. The products must not have been damaged or altered.

Buyer must return the goods, using a carrier of their choice and at its own expense to the following address: Corso Umberto DIEFFE n. 226-98039 Taormina (ME), Italy.

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